Privacy policy

The data controller responsible for the personal data processed on this website is Robinson Gestão & Soluções LTDA (RBSN MANAGEMENT), registered under Tax ID (CNPJ) 69.179.924/0001-01, headquartered at Rua Paraguassu 61, ap. 1209, Boqueirão, Santos/SP, CEP 11050-020, Brazil. The appointed Data Protection Officer (DPO) is Andres Robinson, who can be contacted directly regarding privacy and personal data inquiries at: [email protected].

When you use our contact form or request a consultation, we only collect the information strictly necessary to enable communication: full name, company name, email address, phone number, and message. Purpose: This data is used solely to respond to your inquiry, schedule diagnostics, or discuss software demonstrations. We do not sell, rent, or share personal information with third parties for marketing or advertising purposes.

The processing of personal data on this website is grounded in the legal bases set forth in Article 7 of Brazilian Law No. 13,709/2018 (LGPD): • Consent of the data subject (Art. 7, I), explicitly granted upon submitting the contact form; • Preliminary procedures related to contracts at the request of the data subject (Art. 7, V); • Legitimate interest of the controller (Art. 7, IX), strictly for professional, business-to-business communications.

Personal data will be stored only for as long as necessary to fulfill the purpose for which it was collected, or until deletion is requested by the data subject, except when retention is required by legal or regulatory obligations.

Under Article 18 of the LGPD, you have the right to request at any time: • Confirmation of processing and access to your data; • Correction of incomplete, inaccurate, or outdated data; • Anonymisation, blocking, or deletion of unnecessary data; • Deletion of data processed with your consent; • Revocation of consent.

We practice privacy by design. By default, this website does not load third-party analytics trackers, advertising pixels, or invasive tracking cookies. Only strictly essential technical cookies required for website operation and security may be used.

We implement technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, or disclosure, including encrypted transmission (HTTPS/TLS) and restricted data access.

To exercise your rights as a data subject or clarify any questions regarding this Policy, please email [email protected] with the subject 'LGPD - Data Subject Request'.